Responsible gambling

Responsible Gaming at Century Downs Racetrack Casino

As part of our commitment to providing a safe and enjoyable experience, we want to ensure that you have the resources to make informed choices about your gaming activities.

Our goal is to promote responsible gambling practices by offering tools and support mechanisms to help you control your time and money spent on gaming. We are committed to creating an environment where patrons can play responsibly, enjoy themselves, and manage their finances effectively.

Responsible Gaming Tools

Self-Exclusion: If you feel that your gaming habits are becoming problematic or if you'd like to limit your access to the casino for a period of time, please contact our staff. We'll assist you in setting up a self-exclusion agreement that suits your needs.
Deposit Limits: To help manage your expenses and avoid financial difficulties, we encourage you to set deposit limits on your gaming account. This can be done by contacting us directly or through the Winners' Zone loyalty program.

Responsible Gaming Messaging

Regular reminders are an essential aspect of our responsible gambling efforts. You'll find visual cues throughout the casino that will remind you:

Take regular breaks from play
Set realistic goals and expectations
Monitor your spending and time spent on gaming

Our staff is always available to provide support, guidance, and information about responsible gaming practices.

Support Organizations

If you're struggling with problem gambling or would like additional resources, please know that we've partnered with reputable organizations to provide the following services:

Local Problem-Gambling Helplines: Reach out for confidential support and counseling
National and Provincial Help Resources: Find information on responsible gaming strategies, hotlines, and online resources

Session Reminders

In a land-based setting like ours, automated session reminders aren't applicable. Instead, we encourage you to:

Take regular breaks from play to reflect on your spending and time spent on gaming
Avoid chasing losses or making impulsive decisions based on winning or losing streaks
Set realistic goals for your gaming sessions

Differences from Canada-Specific Standards

While our tools may differ slightly from those used online, our commitment remains the same: promoting informed choices, transparency, and access to help services. We follow Alberta's regulatory framework and national Canadian priorities on responsible gambling.

By using these resources and practicing responsible gaming habits, we hope you'll have a more enjoyable experience at Century Downs Racetrack Casino.

Additional Tips for Safe Gaming

Set clear goals and limits before playing
Monitor your spending regularly
Know the odds and return-to-player expectations of the games you play
Don't chase losses or make impulsive decisions based on winning/losing streaks

Your well-being is our top priority. If you need assistance with responsible gaming tools, self-exclusion agreements, or support from a problem-gambling helpline, please don't hesitate to reach out.

Get Involved in Responsible Gaming

Join the conversation by asking questions about our responsible gambling practices and policies when visiting us at Century Downs Racetrack Casino.